The questions people ask before they enrol.

It depends on the state you will be working in, and there is no single answer. Four of the nine courses we deliver are CPP41419 Certificate IV in Real Estate Practice, the full qualification. The rest are shorter: a five-unit entry certificate in New South Wales and the ACT, a twelve-unit skill set in Queensland, and restricted registrations in Western Australia for people who will work only in sales or only in property management. Registration and licensing are decided by the regulator in your state, not by us, and the requirements differ from state to state. Pick your state on the courses page and it says which one it asks for.

One number covers every unit, every assessment, your trainer’s time and the support calls. Several providers price the course low and then charge for the things that make it work — faster marking, Recognition of Prior Learning, a premium support tier. We don’t have any of those, so there is nothing to add later. What we haven’t built is a sales operation, and that is the part you are not paying for.

Yes. The qualification is drawn from the national training package, which is why the unit codes are the same wherever you study and why your statement of attainment is recognised in every state. Our RTO code is published in the footer of every page, and you can verify it — along with any provider’s — at training.gov.au. We would rather you checked than took our word for it.

Within three business days of submission. Not a target and not a premium tier — it is the standard, and it is the same for a resubmission. There is no faster option to buy, because three business days is the only speed we run.

Written support queries are answered within one business day, and anything escalated or urgent gets a phone call within one business day. Your trainer is reachable during normal business hours. Technical and access support runs 24/7 through the Student Hub, where a support chat bot handles most queries on the spot — anything it cannot resolve is picked up by a person within one business day.

A qualified member of our assessment team. Your trainer teaches you, calls you and answers your questions; assessment judgements are made and recorded separately by a qualified assessor. Keeping those roles distinct is a requirement, and it also means the person helping you is never the person deciding on you.

Nothing punitive, and nothing that requires you to ask. Contact arrives on a schedule whether or not you’ve reached out, so a quiet fortnight gets noticed by us rather than discovered by you. Your trainer will talk through what changed and reset the plan around it.

Most of our students do. The plan is built around the hours you actually have rather than a default timetable, and the twenty-four-month window exists so a busy month costs you nothing. Tell your trainer what your week really looks like in the first call.

Ten per cent off any subsequent course you complete with us, whichever one it is, and it applies to upgrades and credit transfers alike. A standing entitlement rather than a promotion, so it does not expire and you do not need a code. It matters most in New South Wales and the ACT, where starting on the five-unit certificate and upgrading later is the designed path.

We plan around roughly one unit a week — a finished unit, including marking and any resubmission, not just a submission. In your first week you tell your trainer what you want out of the course, and the support is built around that and rebuilt if your circumstances change. The period you have to complete in is set out in your enrolment agreement.

It depends which course your state asks for. Fees run from $250 to $550 across the nine courses we deliver, and each one is priced on its own page. The Certificate IV, the longest of them, is $550 for all eighteen units, your assessments and your trainer’s time, with no additional fees. It is paid once, before you start, with nothing added afterwards. The shorter state pathways cost less and are paid once, before you start. The comparison table on the courses page lists every one.

Yes — it’s a nationally recognised qualification under the Australian Qualifications Framework. What differs by state is the licence or registration you apply for afterwards, and which regulator you apply to.

No. Most of our students are starting in real estate for the first time, or coming from another industry entirely. You need a Unique Student Identifier and access to a computer and the internet.

Published market figures exist, and we have written them up with their sources on the blog rather than quoting them here. The short version is that the headline numbers describe the market rather than what you will earn — first-year income is largely commission-based and varies enormously by agency, by patch, and by whether you are in sales or property management. Our trainers came from the industry and will give you a realistic picture of what a first year actually looks like. What real estate agents actually earn in Victoria.

Recognition of Prior Learning may be available, which means existing skills and experience can count toward units instead of repeating work you’ve already done. It is included in the course fee — there is no separate RPL charge of any kind — and it is offered from day one. Your trainer raises it on your first call as a standard question. It does not change what you pay — RPL is included either way — it changes how much work you repeat.