What you are agreeing to when you enrol.

1. Who you are dealing with

These terms are between you and AgentPath Pty Ltd, a registered training organisation.

• RTO code46627
• ABN14 696 143 405
• Address832 High St, Armadale VIC 3143
• Emailhello@agentpath.com.au
• Phone0420 139 924

Our registration can be checked on the national register at training.gov.au. We would rather you looked than took our word for it.

2. What you are buying

Nationally recognised vocational training, delivered online. Every pathway we offer is drawn from CPP41419 Certificate IV in Real Estate Practice. What you receive is training and assessment towards that qualification or a part of it, and a statement of attainment or qualification if you are assessed competent.

We do not sell a licence, a registration or a job. Registration and licensing decisions are made by the regulator in your state, on their criteria, and we have no part in them.

3. Fees and payment

• One payment, before you start. The fee for your pathway is shown above and at checkout, and it is paid once. There is no payment plan, no application fee, no assessment fee, no resubmission fee and no certificate fee.
• Fees are GST-free. Nationally recognised vocational training delivered by a registered training organisation is GST-free, so the price you see is the price you pay.
• Payment is taken by Stripe. We never see or store your card details. Your statement will show AgentPath.
• Afterpay is available at checkout. Choosing it does not change what you pay us or when your course opens: AgentPath is paid in full on the day, and your instalments are a separate agreement between you and Afterpay, on their terms. Anything about those instalments — the schedule, any fee they charge, or difficulty paying — is between you and Afterpay. Your enrolment with us, and the refund rights below, are the same either way.
• Prices can change, but never for a course you have already paid for.

4. Cancelling your enrolment

You can cancel at any time. Email support@agentpath.com.au or ring us and tell us you want to withdraw — there is no form to chase and nobody will try to talk you out of it.

The date we receive your request is the date your withdrawal takes effect, and it is the date the refund terms below are measured against. We will confirm it in writing.

5. Refunds

• If we cannot deliver the training you paid for — if a course does not go ahead, or we are unable to complete it — you receive a full refund of the amount paid, or we arrange delivery with another provider, whichever you prefer.
• How refunds are paid. Back to the card or account you paid from. We do not refund to a different person or method.
• Australian Consumer Law. Nothing in these terms limits your rights to a remedy where services are not supplied with due care and skill or do not match what was described.

6. If something goes wrong

Talk to us first. Almost everything is faster to fix directly, and a chargeback raised with your bank takes weeks and locks the money up while it runs. Email support@agentpath.com.au and tell us what happened.

• A problem with a charge. If you believe you were charged in error, or charged twice, contact us and we will check it and put it right.
• A complaint, or an appeal against an assessment decision. Any student can complain or appeal. It is investigated by someone not involved in the matter. The full process is on questions and policies.
• If we cannot resolve it, you can take a complaint about our training or assessment to the national regulator, ASQA.

7. Discount codes

Where we offer a discount code, it applies to the course fee at checkout only. Unless the offer says otherwise: one code per enrolment, codes cannot be combined, they have no cash value, they cannot be applied after you have paid, and we may withdraw a code at any time before it is used. Any additional condition will be stated with the offer.

8. What we ask of you

• Your work is your own. Assessments must be completed by you. Submitting someone else's work, or having someone else sit an assessment for you, is grounds for cancellation without refund.
• Your account is yours. Course materials and logins are for your use and are not to be shared or resold.
• Give us accurate details. We are required to collect and report certain information about students, and your qualification is issued in the name you give us.

9. Your information

What we collect, why, who it is disclosed to and how it is protected is set out in our privacy policy.

10. Changes to these terms

We may update these terms. The terms that apply to you are the ones published on the day you enrolled, and we will not change the fee, the refund terms or what you receive for a course you have already paid for.